Delivery Information
Delivery Information
How much does delivery cost?
FREE Royal Mail Standard Delivery (5 - 7 Business Days)
£4.95 Royal Mail Tracked 48 ( 2-5 Business Days)
£8.95 Royal Mail Tracked 24 Signed For (1-2 Business Days)
Where can you deliver to?
We currently accept orders for delivery to UK addresses only.
Same Day Dispatch
Orders placed before 09:00 am Monday-Friday (excluding bank holidays and public holidays) will be dispatched the same day. This is providing that the goods are in stock and available to dispatch.
If you place your order after 09:00 am Monday-Friday we will dispatch your order the next working day. If your order is placed at the weekend the goods will packaged ready to be dispatched on the next working day.
In the rare event that we are unable to dispatch your order the same day we will contact you by telephone or e-mail to notify you of the issue.
Please note during periods we cannot guarantee same day dispatch.
How long does delivery take?
Royal Mail Standard Delivery (5 - 7 Business Days)
Royal Mail Tracked 48 ( 2-5 Business Days)
Royal Mail Tracked 24 Signed For (1-2 Business Days)
We ask that you wait 14 days from the date of dispatch before reporting any item as undelivered.
What happens if I'm out when you deliver?
If your package won’t fit through the letterbox, Royal Mail will attempt delivery of your item to one of your neighbours and they will post a ‘Something for you’ card through your letterbox telling you this.
If they’re unable to deliver an item to you, or a neighbour, your item will be returned to your local Royal Mail delivery office for you to collect it, or to arrange a redelivery. Again, they’ll post a ‘Something for you’ card through your letterbox telling you this. The ‘Something for you’ card shows the address and opening hours of the local delivery office.